Frequently asked questions

  • What is Paris Attitude ?


    Paris Attitude is a real estate agency founded in 2001. We are market leaders in the furnished apartment sector providing rentals for periods from one week to over a year. 85% of our clients are international and mainly English speakers (American, Australian, Canadian etc.) coming to Paris for all sorts of reasons: expats, students, tourists, on business, change in family situation etc.

  • How do I apply for a rental ?


    Please fill in the online form to apply for a rental. One of our sale advisors will contact you within 1 working day and will be at your disposition throughout your rental period.
    All applications are free and without any obligations.

  • Are changes to apartment availability regularly updated ?


    The website is updated on a daily basis.

    However, since apartment availability changes very quickly, we still need to check with the landlord before confirming your reservation.

  • How do I book an apartment ?


    Choose the apartment you wish to rent.
    Send us your request form for one of our agents to handle.
    Your advisor will contact the owner to confirm that the apartment is available for rental for the period you asked.
    Your  advisor then emails you your booking forms.
    Return them signed.
    Your advisor will send you an email confirmation with the owner’s contact details.
    The owner signs the lease.
    Your advisor, in turn, will forward it to you so that you may sign the document. You will also receive instructions on how to pay the rent and the deposit as well as instructions concerning the procedure to follow on the day of your arrival.

  • What if I want to extend my rental period ?


    Simply contact us by phone or email if you wish to stay in your apartment longer. We will then check with the landlord and draw up a new rental contract.

  • How much are the agency fees ?


    Agency Fees (VAT included)

    7 nights to 40 nights 30% of the total rent
    41 nights to 3 months 50% of a month’s rent
    3 months to 6 months 75% of a month’s rent
    6 months to 10 months One month’s rent
    10 months to 12 months 10% of the total rent
    Over 12 months (for non primary residence) 10% of one year’s rent plus 5% of all rent included in between the 13th month and the end of the rental period

  • To whom and how to pay ?


    The deposit and the rent is paid directly to the owner. 

    The agency’s fees are paid to Paris Attitude.

    Methods of payment accepted by the agency : debit/credit card, Paypal, bank transfer, certified cheque or cash.

    ? Deposit amount
    > For rental periods of 40 nights or less: the deposit is equivalent to 50% of the total rent
    > For rental periods over 40 nights: the deposit is equivalent to 50% of the 1st month’s rent

    > The deposit is to be paid upon signing the contract.
    Payment methods can be done by Bank transfer, cash, cheque or Paypal (depending on landlord).

    ? Balance payable
    > For rental periods of 40 nights or less: Outstanding  balance is due
    > For rental periods over 40 nights: the 1st month’s remaining balance is due. Subsequently, rent is due every month from the date of entry.

    The balance is due on the day of arrival at the aforesaid address.

    Payment methods accepted: Bank transfer, cash or cheque.

    - Up to one month’s rent :The  deposit is equivalent to the monthly rent.
    - Between 1 and 5 months’ rent :The deposit is equivalent to one month’s rent.
    - 5 months’rent or more :The deposit is equivalent to two months' rent.

    The deposit is to be paid upon arrival at the apartment.


  • what is a Guarantee deposit ?


    The guarantee deposit is the amount of money payed to the owner on the day you move in. It covers any damages in the apartment incured during your stay.

  • When and how will I get my guarantee deposit back ?


    On the day of departure, both the owner and the tenant will convene of the time to carry out the apartment’s inventory and check list. The deposit will be fully refunded if the apartment is in the same condition as it was when the tenant took possession of the apartment. However, should there be any damages to the property (on the day of your departure), the owner has a total of 60 days to submit invoices for any necessary repair work(s). Once the cost of the repair works has been assessed, any additional costs uncovered by the deposit will be billed to the tenant.

  • How to check-in and check-out ?


    Check-ins :
    The owner or his/her representative will welcome you at the apartment. Check-ins are usually between 4pm and 8pm. It is advised to let the owner know your estimated time of arrival. However, some owners may accept early check-ins or arrivals on Sundays or on bank holidays for an additional charge. Ask your Paris Attitude advisor to find out more about the owner’s disponibility.
    Check-outs :
    The owner or his/her representative will meet you at the apartment on your check-out day. Check-outs are usually organized between 8am and 12pm.  It is advised to let the owner know your estimated time of departure as soon as possible. However, some owners may accept late check-outs or departures on Sundays or bank holidays for an additional charge. Ask your Paris Attitude sales advisor to find out more about the owner’s disponibility.

  • Who will be handing over the keys?


    Once the time has been settled for an appointment with the owner, he/she will meet you at the apartment on the day of your arrival to hand over the apartment keys.

    In your presence, the owner will check the condition of the apartment and carry out an inventory of its contents.


  • Is smoking allowed in the apartments ?


    Smoking is not allowed in most of our apartments.

  • Are pets allowed ?


    Pets are not allowed in most of our apartments. However, if you do want to bring your pet please let us know in advance so that we can ask the owner whether or not he/she will allow it.

  • Is household linen provided ?


    All of our apartments come furnished and ready to move into.
    Everything included in the apartment is listed in its description.

    Household linen (sheets, towels, tea towels etc.) and crockery are provided.


  • Is internet included ?


    Internet is included in the cost of the rent when the apartment is described as having “Internet Connection” on the website.

  • Are there any extra charges?


    Phone calls are not included for weekly rentals.

    Electricity and gas are included in the price if you stay less than a month. For a longer stay, that is to say a month and above, you will need to pay for your electricity, gas and telephone usage.

    You will also need to subscribe to a multi-risk home insurance.

    You may have to pay charges if you make an international bank transfer.


  • Do I need to take out an insurance for my stay ?


    Yes. The property is already insured by the owner but you must take out multi-risk home insurance. Paris Attitude can help you take out insurance with our partners:

    FOR RENTAL PERIODS OF UNDER 90 DAYS
    ADAR: Multi-risk home/cancellation insurance
    In case you need to cancel or end your trip early, this cancellation insurance ensures that the agency fees and the remaining time on your rental  period are refunded as well as having tenant risk insurance (COMPULSORY in France) in case  of damage caused by fire, explosion or water damage. For more information about this insurance, click here

    FOR RENTAL PERIODS OF OVER 90 DAYS
    AUTOFIRST: Multi-risk home insurance
    This insurance policy covers tenant’s risks and any damages to the property. It includes a civil liability guarantee. For further details about this insurance click here

    Paris Attitude is not bound by any contracts with these companies, which operate independently, and shall in no way be considered as a representative of the insurers providing the insurance coverage.

     

    Paris Attitude shall in no event be held liable under its duty to provide information and advice should the insurer refuse a claim, in particular where this refusal results from a legal or contractual exclusion.

     

    Tenants are free to find and obtain the same insurance coverage from another insurer of their choice. They must, however, be able to provide the owner with evidence of this insurance coverage on the day they enter the property.


  • Who can I contact if I wish to make a complaint?


    You can send your complaint to our Quality Service by email to: service-qualite@parisattitude.com or by mail to the following address :
    PARIS ATTITUDE – Service Qualité
    28, rue Feydeau
    75002 Paris


  • How can I get in touch with you ?


    By email: Click here
    By telephone: +33 (0)1 42 96 31 46
    Our offices are open from 9:00am to 7:00pm, Monday to Friday.

    PARIS ATTITUDE
    28, rue Feydeau
    75002 Paris