Frequently asked questions

  • What is Paris Attitude ?

    Paris Attitude is a real estate agency founded in 2001. We are market leaders in the furnished apartment sector providing rentals for periods from 1 week up to 1 year. 90% of our clients are international and mainly English speakers (American, Australian, Canadian etc.) coming to Paris for all sorts of reasons: expats, students, tourists, on business, change in family situation etc.

  • How do I apply for a rental ?

    Please fill in the online form to apply for a rental. One of our sale advisors will contact you within 1 working day and will be your point of contact throughout your rental period.
    All applications are free and without obligation.

  • Are changes to apartment availability regularly updated ?

    The website is updated on a daily basis.

    However, since apartment availability changes very quickly, we still need to check with the landlord before confirming your reservation.

  • How do I book an apartment ?

    • Choose the apartment you wish to rent.
    • Send us your rental application for one of our agents to handle.
    • Your sales advisor contacts the landlord to confirm that the apartment is available during your stay.
    • Your sales advisor emails you your booking form.
    • You return the signed forms. Your sales advisor sends email confirmation with the landlord’s contact detail.
    • The landlord signs the lease which your sale advisor then sends to you to sign along with the instructions for paying the rent and guarantee deposit along with procedure on the day of arrival.

  • What if I want to extend my rental period ?

    Simply contact us by phone or email if you wish to stay in your apartment longer. We will then check with the landlord and draw up a new rental contract.

  • How much are the agency fees ?

    Agency Fees (VAT included)

    7 nights to 40 nights 30% of the total rent
    41 nights to 3 months 1/2 month’s rent
    3 months to 6 months 75% of a month’s rent
    6 months to 10 months The equivalent of one month’s rent
    10 months to 12 months 10% of the total rent
    Over 12 months 10% of one year’s rent plus 5% of all rent amassed between the 13th month and the end of the rental period

  • Which payment methods do you accept ?

    You must pay the landlord your deposit and the rent. You only need to pay Paris Attitude its agency fees.
    We accept the following payment methods for our agency fees: debit/credit card, Paypal, bank transfer, certified cheque or cash.
    • Deposit amount
    For rental periods of 40 nights or less: Deposit equal to 50% of the total rent
    For rental periods over 40 nights: Deposit equal to 50% of the 1st month’s rent

    Deposit to be paid upon signing the contract.
    Payment methods: Bank transfer, cash, cheque or Paypal (depending on landlord).
    • Balance payable
    For rental periods of 40 nights or less: Remaining balance payable
    For rental periods over 40 nights: 1st month’s remaining balance. Subsequent rent is due on a monthly basis from the date of occupation.

    Balance payable upon arrival at the apartment.
    Payment methods: Bank transfer, cash or cheque
    • Guarantee deposit amount
    Up to one month’s rent: Guarantee deposit equal to the rent
    Between 1 and 5 month’s rent: Guarantee deposit equal to one month’s rent
    5 month’s rent or more: Guarantee deposit equal to two month's rent

    Guarantee deposit to be paid upon arrival at the apartment.

    Payment methods: Bank transfer, cash or cheque
    The tenant must pay any bank charges incurred.
    Payments shall be made in Euro.

  • What is the guarantee deposit ?

    The guarantee deposit is an amount of money to pay to the landlord on the day you move in. It covers any damage in the apartment during your stay.

  • When and how will I get my guarantee deposit back ?

    The landlord will meet you at your apartment at a time convenient to both parties on the day of your departure. You will return the keys and you will join the landlord to carry out an inventory and check the apartment. You will get your guarantee deposit back if the apartment is in the same condition as it was at the beginning of your stay. However, should there be any damage in the apartment on the day of your departure, the landlord has a total of 60 days to submit invoices for any necessary repair work. Once the cost of the repair work has been assessed, the landlord will send you the bill for any extra costs not covered by the guarantee deposit.

  • How are checks-in and checks-out organized?

    Check-in :
    The owner or his/her representative will welcome you at the apartment. Checks-in are usually organized between 4pm and 8pm. We advise you to give your estimated arrival time to the owner as soon as you can. However, some owners may accept early checks-in or arrivals on Sundays or bank holidays for an additional charge. Ask your Paris Attitude sales advisor to know the owner’s availabilities.

    Check-out :
    The owner or his/her representative will meet you at the apartment on your check-out day. Checks-out are usually organized between 8am and 12pm. We advise you to give your estimated departure time to the owner as soon as you can. However, some owners may accept late checks-out or departures on Sundays or bank holidays for an additional charge. Ask your Paris Attitude sales advisor to know the owner’s availabilities.

     

  • Who will be there when I return the keys ?

    After organising a meeting time with your landlord, he/she will meet you at the apartment on the day of your departure.

    The landlord will check the condition of the apartment and carry out an inventory of the furniture.

  • Is smoking allowed in the apartments ?

    Smoking is not allowed in most of our apartments.

  • Are pets allowed ?

    Pets are not allowed in most of our apartments. However, if you do want to bring your pet please let us know and we will ask the landlord if he/she will allow it.

  • Is household linen provided ?

    All our apartments are furnished and ready to move into. Everything included in the apartment is listed in its description.

    Household linen (sheets, towels, tea towels etc.) and crockery are provided.

  • Is internet included in the cost of the rent ?

    Internet is included in the cost of the rent when the apartment is described as having “Internet Connection” on the website.

  • Are there any extra charges we need to include in our budget ?

    You only need to pay for using the telephone for weekly rentals.
    Electricity and gas are included in the rent. If you stay for a month or more, you will need to pay for your electricity, gas and telephone use.

    You will also need to take out multi-risk home insurance.

    You must pay bank charges if you make an international bank transfer.

  • Do I need to take out insurance for my stay ?

    Yes. The property is already insured by the landlord but you must take out multi-risk home insurance. Paris Attitude can help you take out insurance with our partners:


    FOR RENTAL PERIODS OF UNDER 90 DAYS
    ADAR: Multi-risk home/cancellation insurance
    In case you need to cancel or end your trip early, this cancellation insurance ensures that  you are refunded our agency fees and for the remaining time on your rental  period as well as having tenant risk insurance (COMPULSORY in France) in case  of damage caused by fire, explosion or water damage. For more information about this insurance, please visit


    FOR RENTAL PERIODS OF OVER 90 DAYS
    AUTOFIRST: Multi-risk home insurance
    This insurance policy covers tenant’s risks and any damage property. It includes a civil liability guarantee. For further details about this insurance please visit


    Paris Attitude is not bound by any contracts with these companies, which operate independently, and shall in no way be considered as a representative of the insurers providing the insurance coverage.

    Paris Attitude shall in no event be held liable under its duty to provide information and advice should the insurer refuse a claim, in particular where this refusal results from a legal or contractual exclusion.

    Tenants are free to find and obtain the same insurance coverage from another insurer of their choice. They must, however, be able to provide the owner with evidence of this insurance coverage on the day they enter the property.


  • Who can I contact if I wish to make a complaint?

    You can send your complaint to our Quality Department by email to: service-qualite@parisattitude.com or by mail to the following address :
    PARIS ATTITUDE – Service Qualité
    28, rue Feydeau
    75002 Paris

  • How can I get in touch with you ?

    By email: Click here
    By telephone: +33 (0)1 42 96 31 46
    Our offices are open from 9:30am to 6:30pm, Monday to Friday.

    PARIS ATTITUDE
    28, rue Feydeau
    75002 Paris